FAQs

• New Customer Discount
• Product Care & Content Info
  • Product Care & Content Info
  • Country of Origin & Manufacturing Info
• What is the Return/Refund Policy?
  • Return Policy (Within the US)
  • Return Policy (Outside the US)
• What is the Shipping Information?
  • Shipping (Within the US)
  • Shipping (Outside the US)
• RPLoyalty FAQ
  • How do I sign up for RPLoyalty?
  • I already have an account. Do I need to create a new one to earn rewards?
  • Where can I find all of my rewards account info?
  • Do past purchases apply toward my RPLoyalty membership status?
  • Does it cost anything to enroll in RPLoyalty?
  • How can I get a birthday reward?
  • Issues or additional questions about RPLoyalty?
• What if I still have more questions?